After a loss has occurred, most home or business owners find themselves in a situation that is completely foreign. Dealing with a loss and the insurance claims process can be overwhelming, confusing, and emotional. Following a loss from a house fire or other disaster, people often turn to their insurance agent and possibly their lawyer for help. While they may be informed and educated in their area of expertise, these professionals most likely do not have the knowledge of claims processing advocates.
The role of the insurance agent is to report your loss to the insurance company. They, in turn, assign an adjuster to the claim, who will likely try to limit the insurance company’s financial exposure. To protect their interests, some policyholders seek the advice of an attorney. While their legal expertise may be of value, in most cases, they are not the claim handlers and lack the required experience to process a claim.
A public insurance adjuster is a licensed, trained, educated, and experienced professional who can be of great help and value to a property owner after a loss has occurred. A qualified public insurance adjuster is intimate with the claims process, the insurance policy, and its conditions, and can guide and direct a policyholder through the process with strength and surety of the outcome of the claims. A public adjuster is only interested in protecting the interest of the policyholder and has an obligation to their client to do so.
